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ISO9001Norm
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- Last edited 5 years ago by Margit Link-Rodrigue
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- ISO 9001:2015(en) 1 Scope
- ISO 9001:2015(en) 2 Normative References
- ISO 9001:2015(en) 3 Terms and Definitions
- ISO 9001:2015(en) 4 Context of the organization
- ISO 9001:2015(en) 4.1 Understanding the organization and its context
- ISO 9001:2015(en) 4.2 Understanding the needs and expectations of interested parties
- ISO 9001:2015(en) 4.3 Determining the scope of the quality management system
- ISO 9001:2015(en) 4.4 Quality management system and its processes
- ISO 9001:2015(en) 5 Leadership
- ISO 9001:2015(en) 5.1 Leadership and commitment
- ISO 9001:2015(en) 5.1.1 General
- ISO 9001:2015(en) 5.1.2 Customer focus
- ISO 9001:2015(en) 5.2 Policy
- ISO 9001:2015(en) 5.3 Organizational roles, responsibilities and authorities
- ISO 9001:2015(en) 6 Planning
- [[Allows value::ISO 9001:2015(en) 6.1 Actions to address risks and opportunities
- ISO 9001:2015(en) 6.2 Quality objectives and planning to achieve them
- ISO 9001:2015(en) 6.3 Planning of changes
- ISO 9001:2015(en) 7 Support
- ISO 9001:2015(en) 7.1 Resources
- ISO 9001:2015(en) 7.1.1 General
- ISO 9001:2015(en) 7.1.2 People
- ISO 9001:2015(en) 7.1.3 Infrastructure
- ISO 9001:2015(en) 7.1.4 Environment for the operation of processes
- ISO 9001:2015(en) 7.1.5 Monitoring and Measuring Resources
- ISO 9001:2015(en) 7.1.6 Organizational Knowledge
- ISO 9001:2015(en) 7.2 Competence
- ISO 9001:2015(en) 7.3 Awareness
- ISO 9001:2015(en) 7.4 Communication
- ISO 9001:2015(en) 7.5 Documented Information
- ISO 9001:2015(en) 7.5.1 General
- ISO 9001:2015(en) 7.5.2 Creating and updating
- ISO 9001:2015(en) 7.5.3 Control of documented information
- ISO 9001:2015(en) 8 Operation
- ISO 9001:2015(en) 8.1 Operational Planning and control
- ISO 9001:2015(en) 8.2 Requirements for products and services
- ISO 9001:2015(en) 8.2.1 Customer communication
- ISO 9001:2015(en) 8.2.2 Determining the requirements for products and services
- ISO 9001:2015(en) 8.2.3 Review of the requirements for products and services
- ISO 9001:2015(en) 8.2.4 Changes to requirements for products and services
- ISO 9001:2015(en) 8.3 Design and development of products and services
- ISO 9001:2015(en) 8.3.1 General
- ISO 9001:2015(en) 8.3.2 Design and development planning
- ISO 9001:2015(en) 8.3.3 Design and development inputs
- ISO 9001:2015(en) 8.3.4 Design and development controls
- ISO 9001:2015(en) 8.3.5 Design and development outputs
- ISO 9001:2015(en) 8.3.6 Design and development changes
- ISO 9001:2015(en) 8.4 Control of externally provided processes
- ISO 9001:2015(en) 8.4.1 General
- ISO 9001:2015(en) 8.4.2 Type and extent of control
- ISO 9001:2015(en) 8.4.3 Informationen for external providers
- ISO 9001:2015(en) 8.5 Production and service provision
- ISO 9001:2015(en) 8.5.1 Control of production and service provision
- ISO 9001:2015(en) 8.5.2 Identification and traceability
- ISO 9001:2015(en) 8.5.3 Property belonging to customers or external providers
- ISO 9001:2015(en) 8.5.4 Preservation
- ISO 9001:2015(en) 8.5.5 Post-delivery activities
- ISO 9001:2015(en) 8.5.6 Control of changes
- ISO 9001:2015(en) 8.6 Release of products and services
- ISO 9001:2015(en) 8.7 Control of nonconforming outputs
- ISO 9001:2015(en) 9 Performance evaluation
- ISO 9001:2015(en) 9.1 Monitoring, measurement, analysis and evaluation
- ISO 9001:2015(en) 9.1.1 General
- ISO 9001:2015(en) 9.1.2 Customer satisfaction
- ISO 9001:2015(en) 9.1.3 Analysis and evaluation
- ISO 9001:2015(en) 9.2 Internal audit
- ISO 9001:2015(en) 9.3 Management review
- ISO 9001:2015(en) 9.3.1 General
- ISO 9001:2015(en) 9.3.2 Management review inputs
- ISO 9001:2015(en) 9.3.3 Management review outputs
- ISO 9001:2015(en) 10 Improvement
- ISO 9001:2015(en) 10.1 General
- ISO 9001:2015(en) 10.2 Nonconformity and corrective action
- ISO 9001:2015(en) 10.3 Continual improvement
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