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Difference between revisions of "QM:Quality Management Representative"
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| Quality Management Representative | |
|---|---|
| Level | Executive Management |
| Owner | MKalb |
| Deputy | Mpruefling |
The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001.
| Functions | Competencies | Responsibilities |
|---|---|---|
| Make sure that the processes required by the standard are implemented and actively applied in the company. |
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| Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement. |
|
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| Ensuring awareness of customer needs across the organization. |
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{{QM Role
|Level=Executive Management
|Role owner=MKalb
|Role deputy=Mpruefling
|Short descriptionDescription=The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001.
}}
{| class="wikitable" style="width: 100%;"
|-
!Functions
!Competencies
!Responsibilities
|-
|Make sure that the processes required by the standard are implemented and actively applied in the company.
|
* Course design
* Professional selection of the technical QM system (Wiki)
|
* Supervision of system and product-related corrective and preventive actions.
|-
| Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement.
|
|
* Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures.
* Ensuring the QM verification documentation (records).
|-
| Ensuring awareness of customer needs across the organization.
|
|
* Participation in the evaluation of test results and customer surveys.
* Coordination of the annual [[QM:Audits | audit program]], including auditor selection.
* Planning and evaluation of the internal audits with audit evaluation as well as ensuring the professional exchange with other institutions in the field of quality management.
|}
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|Role owner=MKalb | |Role owner=MKalb | ||
|Role deputy=Mpruefling | |Role deputy=Mpruefling | ||
| − | |Short | + | |Short Description=The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001. |
}} | }} | ||
{| class="wikitable" style="width: 100%;" | {| class="wikitable" style="width: 100%;" | ||