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Difference between revisions of "QM:Quality Management Representative"
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(translation EN) (Tag: 2017 source edit) |
(Tag: 2017 source edit) |
Quality Management Representative | |
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Level | Executive Management |
Owner | MKalb |
Deputy | Mpruefling |
Functions | Competencies | Responsibilities | |
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Make sure that the processes required by the standard are implemented and actively applied in the company. |
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- | Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement. |
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- | Ensuring awareness of customer needs across the organization. |
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{{QM Role |Level=Executive Management |Role owner=MKalb |Role deputy=Mpruefling |Short description=The quality representative, also referred to as QMB or quality management representative, is the central person and function within a QM system according to ISO 9001. }} {| class="wikitable" style="width: 100%;" |- !Functions !Competencies !Responsibilities |- |Make sure that the processes required by the standard are implemented and actively applied in the company. | * Course design * Professional selection of the technical QM system (Wiki) | * Supervision of system and product-related corrective and preventive actions. | - | Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement. | | * Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures. * Ensuring the QM verification documentation (records). | - | Ensuring awareness of customer needs across the organization. | | * Participation in the evaluation of test results and customer surveys. * Coordination of the annual [[QM:Audit | audit program]], including auditor selection. * Planning and evaluation of the internal audits with audit evaluation as well as ensuring the professional exchange with other institutions in the field of quality management. |} __NOSTASH__ __NODISCUSSION__
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* Supervision of system and product-related corrective and preventive actions. | * Supervision of system and product-related corrective and preventive actions. | ||
− | | - | + | |- |
| Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement. | | Informing the executive management about the "condition" of the QM system and submitting suggestions for improvement. | ||
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Line 23: | Line 23: | ||
* Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures. | * Examination and Release of internal / external quality-relevant documents and briefing of executives about quality-related data and coordination of quality improvement measures. | ||
* Ensuring the QM verification documentation (records). | * Ensuring the QM verification documentation (records). | ||
− | | - | + | |- |
| Ensuring awareness of customer needs across the organization. | | Ensuring awareness of customer needs across the organization. | ||
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